An Analysis of the Attitude and Satisfaction of Exhibitors and Publishers of the Holy Defense Book fair

Document Type : Original Article

Authors

1 Islamic Azad University, Central Tehran Branch, Youth and Elite Research Club, Tehran, Iran.

2 Ph.D. graduate student at Allameh Tabatabaee University.

Abstract

One of the most effective ways of preserving martyrs’ names is to write books and present them to the society in the best way. The annual book fair of the Holy Defense is an event held in the country aimed at facilitating the distribution of these works. Targets include a large community of addressees including ordinary people, as well as publishers and executives of the books of the Holy Defense which plays an important role in increasing the sales over specific timeframes. This research is intended to identify the attitude and satisfaction of the publishers and executives of the book fair of the Holy Defense. The surveys indicated that most publishers were moderately satisfied with the overall status of the exhibition. The exhibitors and publishers of the Seventh National Exhibition of Holy Defense mentioned that  lack of supporting private publishers (19 percent), very high book prices (13 percent), inappropriate distribution (11 percent), inappropriate selection of attractive subjects ( 9%), poor capabilities of the authors and publishers (9 percent), inaccessibility to documents (9 percent), inappropriate format and  content diversity (8 percent), inappropriate design and layout (7 percent)b, having unrealistic and pretension approach with regard to subjects (6 percent), and high payment for copyright to high ranking  authors (5 percent) contained the most important challenges with regard to the holy defense books.

Keywords


- Catalyst Philip, Armstrong Gray (1379). Marketing Principles, Translation of Parsian Ali, Tehran, New World.
- Irani, Darius (2002). Investigating the Effectiveness of Participation in Exhibitions from the Point of View of Firms and Business Institutions in the Process of Marketing Mix, Master Thesis, University of Tehran.[persian]
- Bloorian, Tehrani Mohammad (1376). Marketing and Market Management, First Edition, Publication of the Institute for Business Studies and Research. [persian]
- Hosseini et al. (2010). Evaluation and evaluation of service quality and its relationship with customer satisfaction. Business reviews. [persian]
- Rezai, Masoud (2004). Customer satisfaction model, supply chain conference. [persian]
- rostaei, Ahmad and Abdulhamid Ebrahimi, Daworon (2008). Marketing Management, Tehran, Iran. [persian]
- Salehi; Seyed Javad, Drahami, Bazin; Pourghasem, Fatemeh (1394). A Survey on the Satisfaction of Visitors to the Twenty-Second International Qur'an Exhibition, Volume 16, No. 29.
- Cutler, Philip and Armstrong (2009). Marketing principles. Translation by Bahram Foruzandeh, Atropat Publishing.
- Mohammadi, Ismail (1382). Customer Response, Respecting the Client. Tehran: Parsa Publishing House. [persian]
- Arasli, H., Mehtap-Smadi, A., Katircioglu, A.T., 2005. Customer Service Quality in the Greek Cypriot Banking Industry, Managing Service Quality 15: 41-56. [persian]
- Hill, N.(2000). Customer satisfaction measurement: how not to do, how to do it and why it
- Othman & Owen. (2001), “Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Kuwait Finance House”, International Journal of Islamic Financial Services Vol. 3(1).